Not Specified

Belfast

Not Specified

Northern Ireland

Patient Services/Customer Services

Competitive+Benefits

Permanent

Not Specified

Full Time

Not Specified

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Patient Services Team Member

About The Role

Sangers Surgical is an integral part of the Sangers NI and is focussed on the medical device categories of Stoma, Continence and Wound care. The business currently has a vacancy in our Patient Services Team.

Key activities:

To ensure that all appliances dispensed are checked against the patient’s prescription
Managing orders from patient and ensure their needs are met.
Communication with customers regarding patient needs.
To endorse all prescription forms as appropriate, collate and forward to the administrator for processing prior to sending off to Business Services Organisation
To operate efficient inventory control to include checking goods received.
To promptly forward all invoices and dispensary related correspondence to the accounts
To maintain full and accurate records of all dispensing transactions
Any other duties required by the Sangers NI businesses

Hours of work:

Monday 8.30 – 17.00

Tuesday - Friday 8.45 – 17.00

Why AAH?

AAH are the leading pharmaceutical supplier in the UK, we impact millions of people across thousands of UK communities. From our network of branches, we distribute lifesaving medicines twice daily to pharmacies, hospitals and GP’s. We work collectively to make a difference. We don’t believe in standing still, which is why we are investing in our future by transforming our branch network to ensure timely and safe delivery of our valued good. By working for AAH, you’ll have access to training and development programmes at all stages of your career through one of our many pathways; whether it’s a step into management, a regional role, or even at our Head office - the opportunities are endless.

Our ability to shape the future of healthcare depends on the passion and hard work of our people. As well as the benefits you would expect like 25 days annual leave plus bank holiday, pension scheme, company bonus scheme, we also offer:

Market leading maternity, paternity and adoption leave
Full support from our employee assistance programme including a health and well-being app

About You

Key skills

Organisational skills, focused and detail oriented
Patient focused approach.
A sense of responsibility and discretion
Patience, calmness and emotional intelligence
Excellent communication to be able to explain instructions to patients
Being a fast learner and adaptable to various environments
Ability to follow instructions and work in a team

About Us

Every day, millions of people rely on AAH Pharmaceuticals to deliver their medicines. We are the UK's leading wholesaler and distributor of pharmaceutical and healthcare product, serving pharmacies, hospitals and doctors nationwide. We offer services across the whole supply chain, from medicines manufacturers to delivery to the end consumer, supplying a full range of healthcare products including ethicals, generics, PIs and OTCs.

We are defined by our ICARE values and we pride ourselves on being an equal opportunities employer, committed to diversity & inclusion, taking a person-centred approach to our interview process that is fair and free from both discrimination and bias. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our talent acquisition team.

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