Reporting to the Head of Digital & Marketing, own the end-to-end customer facing technology ecosystem for AAH, Trident & Enterprise. To understand, assess and implement the future needs of the AAH Customer base across all customer types. To keep abreast of the changing regulatory environment with a view to ensuring AAH maximise the commercial opportunities available. Stay connected to the industry, understanding, and evaluating technology trends and developments to scope where AAH can white label, resell, attract commissions, or drive enhanced wholesale spend from customers. Engage with industry & customer stakeholders to build the AAH technology ecosystem of the future that will encompass changes in ordering technologies, ecommerce & distribution models including Hub & Spoke, Centralised Dispensing, Bulk, Automation and Just in Time ordering.
Accountabilities Include:
- Define & own the commercial strategy for AAH Technology Services
- Commercial accountability for management of technology partners including but not limited to PMR, Automation & Ordering Solutions.
- Commercial accountability for the strategic leadership of outsourced partners servicing AAH customers on AAH behalf
- Own the go-to-market growth & retention strategy across all ordering channels for AAH Technology Services
- Commercial accountability for the AAH PMR estate, c2000 sites, covering growth, retention and innovation
- Lead AAH technology including overall management and responsibility for technology solutions that create dispensing efficiencies and commercial opportunities for our customers, such as managed solutions that cover e-PoS and dispensing
Why AAH?
AAH are the leading medical supplier in the UK, we impact millions of people across thousands of UK communities. From our network of branches, we distribute lifesaving medicines twice daily to pharmacies, hospitals and GP’s. We work collectively to make a difference. We don’t believe in standing still, which is why we are investing in our future by transforming our branch network to ensure timely and safe delivery of our valued good. By working for AAH, you’ll have access to training and development programmes at all stages of your career through one of our many pathways, whether it’s a step into management, a regional role, or even at our Head office - the opportunities are endless.
Our ability to shape the future of healthcare depends on the passion and hard work of our people. As well as the benefits you would expect; 25 Days Annual Leave, plus bank holiday, pension scheme, company bonus scheme, we also offer:
- Market leading maternity, paternity and adoption leave
- Full support from our employee assistance programme including a health and well-being app
- Private health insurance
- Shopping Discounts