To minimise bad debt and maximise profit, supporting the 3rd Party Credit Controllers through both proactive activity and recovery activity, ensuring prompt payment of invoices in accordance with Company Credit Management Policies, practices and procedures to achieve targets set.
Accountabilities:
- Operate both a proactive and recovery approach to your assigned ledger.
- Regularly contact customers via telephone, Teams and e-mail in respect of overdue balances.
- To liaise with Sales and other internal stakeholders in respect of outstanding queries.
- To liaise with Central File Maintenance and Risk in respect of customer account details ie terms and credit limits and any other markers.
- Complete agreed escalation processes.
- Establish and maintain relationships with key customer contacts.
- Work collaboratively with Credit Manager and internal stakeholders to ensure resolution of customer queries and achievement of targets with regular ledger reviews with direct reports.
Why AAH?
AAH are the leading medical supplier in the UK, we impact millions of people across thousands of UK communities. From our network of branches, we distribute lifesaving medicines twice daily to pharmacies, hospitals and GP’s. We work collectively to make a difference. We don’t believe in standing still, which is why we are investing in our future by transforming our branch network to ensure timely and safe delivery of our valued good. By working for AAH, you’ll have access to training and development programmes at all stages of your career through one of our many pathways, whether it’s a step into management, a regional role, or even at our Head office - the opportunities are endless.
Our ability to shape the future of healthcare depends on the passion and hard work of our people. As well as the benefits you would expect; 25 Days Annual Leave, plus bank holiday, pension scheme, company bonus scheme, we also offer:
- Market leading maternity, paternity and adoption leave
- Full support from our employee assistance programme including a health and well-being app!
- Shopping Discounts