Nationwide

Harlow

United Kingdom

Essex

Pharmacy

Not Specified

Permanent

Hybrid Working

Full Time

Not Specified

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Business Process Owner

About The Role

LloydsPharmacy Clinical Homecare (LPCH) is seeking a highly motivated and detail-oriented individual to join our Pharmacy Department as a Business Process Owner to spearhead and elevate key operations. This role offers an exciting opportunity to take full ownership of end-to-end business processes, ensuring alignment with LPCH's strategic objectives, continuous improvement, and compliance with regulatory requirements.

As the Business Process Owner, you will be accountable for the end-to-end design, development, and execution of specified business processes. Your primary responsibility will be to drive efficiency, effectiveness, and compliance while continuously improving processes to meet evolving organisational needs and regulatory standards.

Key Accountabilities:

Ownership and Transformation: Take charge of crucial organisational processes and catalyse value enhancement through the adept application of lean methodology.
Continuous Improvement Advocate: Drive a culture of perpetual advancement by fostering a mindset of continuous improvement across the organisation.
Process Documentation Maestro: Meticulously document processes to create a comprehensive blueprint for enhancing efficiency and effectiveness.
Strategic Partnership: Collaborate with Subject Matter Experts (SMEs) to forge powerful alliances aimed at delivering tangible and meaningful change.
Lean Six Sigma Implementation: Deploy the core principles of lean six sigma to optimize workflows, streamline operations, and ensure sustainable, high-quality outcomes.

Why LloydsPharmacy Clinical Homecare?

We have a lot to offer to not only the 100,000 patients we support, but also to our valued employees. LloydsPharmacy Clinical Homecare has a wide range of exciting opportunities for passionate professionals across nursing, patient services, compounding, pharmacy and warehousing. These roles come with fantastic benefits including:

25 days annual leave plus bank holidays
Company bonus scheme
Outstanding training & development programmes
Up to £1200 refer a friend bonus
Full support from our employee assistance programme including a health and well-being app
Savings and discounts at multiple retailers through our rewards portal

About You

This role offers a unique opportunity to drive impactful changes, enhance operational efficiencies, and contribute to LPCH's strategic goals. In order to be successful in this role you will be able to demonstrate skills, knowledge and experience in the following areas:

A visionary leader with a keen eye for identifying improvement opportunities and a passion for implementing transformative changes.
Proficient in lean principles and methodologies with demonstrable experience in deploying lean strategies to drive organisational growth and efficiency.
Hands on experience in identifying and delivering change and continuous improvement.
Proven ability to lead and manage change initiatives effectively, inspiring teams to embrace and champion transformational endeavours.
Ability to analyse process data, pinpoint inefficiencies and derive insights for improvement.
Excellent interpersonal skills to effectively collaborate with cross-functional teams, fostering a culture of collaboration and collective success.

About Us

At LloydsPharmacy Clinical Homecare, with over four decades of experience supporting patients since 1975, we are dedicated to delivering exceptional clinical homecare services to more than 100,000 patients in their own homes, workplaces, or communities across the UK. Our comprehensive range of treatments spans from medication delivery to specialised nursing for complex conditions such as home parenteral nutrition, chemotherapy, IV antibiotics, enzyme replacement therapy, rheumatoid arthritis, multiple sclerosis, and beyond. Working in collaboration with the NHS, pharmaceutical companies, and private medical insurers, we prioritise patient care and are guided by our values of Delivering together, Being Accountable, Giving it our all and Continually Improving to provide the highest standards of service delivery and patient outcomes.

We pride ourselves on being an equal opportunities employer, committed to diversity & inclusion, taking a person-centred approach to our interview process that is fair and free from both discrimination and bias. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our resourcing team.

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