As the call centre shift leader you will be reporting to the Senior Call Centre Leader and leading a team of people who are responsible for coordinating, at the highest standard, delivery of medical supplies to circa 100,000 patients across the UK, the Shift Leader will need to motivate and manage the end to end performance of the team, exceeding Customer and Patient expectations at every opportunity and ensuring success. You will be a strong promoter of the operational performance of Patients Services internally and actively collaborate with other operational leads to achieve solutions.
Why LloydsPharmacy Clinical Homecare?
We have a lot to offer to not only the 100,000 patients we support, but also to our valued employees. LloydsPharmacy Clinical Homecare has a wide range of exciting opportunities for passionate professionals across nursing, patient services, compounding, pharmacy and warehousing. These roles come with fantastic benefits including:
- 25 days annual leave plus bank holidays
- Company bonus scheme
- Outstanding training & development programmes
- Up to £1200 refer a friend bonus
- Full support from our employee assistance programme including a health and well-being app
- Savings and discounts at multiple retailers through our rewards portal